FIXICC H2: Troubleshooting

FIXICC H2: Troubleshooting

Application cannot launch

In this case, the system administrator should:

  1. Check the FIXICC H2 logs for entry:

Database error. Please contact system administrator

In case of the appearance of this error, the system administrator should:

  1. Check the FIXICC H2 logs for entry: Caused by: org.eclipse.persistence.exceptions.DatabaseException: Internal Exception: java.sql.SQLTransientConnectionException: Connection Pool-Main - Connection is not available;

  2. If the entry exists, check the connection to the database.

  3. Reload the FIXICC H2 page in the browser.

Login failed. Please contact system administrator

In case of the appearance of this error, the system administrator should:

  1. Check the FIXICC H2 logs for entry: Caused by: org.eclipse.persistence.exceptions.DatabaseException: Internal Exception: java.sql.SQLTransientConnectionException: Connection Pool-Main - Connection is not available;

  2. If the entry exists, check the connection to the database.

  3. Reload the FIXICC H2 page in the browser.